I saw Mel Robbins live in Melbourne recently. And she flipped the script on something I’ve been talking about for years. You might know the 4,000 weeks concept – I talk about it in my TEDx Talk. If we’re lucky enough to live to 80, that’s all...
Have you heard of Avoidance Cost? It’s what happens when you – or your leaders – keep putting off a tough conversation and it quietly grows bigger in your head. Until the thought of having it, feels ten times harder than it actually is. Meanwhile,...
SMART GROWTH | LEADERSHIP & PERFORMANCE Here’s something I see time and time again with business owners and sales leaders: they know their numbers aren’t where they need to be, they can feel it, but they’re still reluctant to put a proper...
Let me ask you a question. What do you believe is the single most important element of an effective sales conversation? The pitch? The proposal? The follow-up? In my experience, the backbone of every high-performing sales conversation is this: Effective...
That’s the quiet truth most sales leaders are skirting around in 2026. Not because they’re dishonest, but because the ground has shifted faster than many careers were built for. Every call can be recorded. Every conversation can be replayed. AI can analyse tone, talk...